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District Services

Making The Waterfront Cleaner, Greener, & Safer

Our teams are working hard everyday to ensure our waterfront is a welcoming gateway to our city. We’re committed to making sure every visit to our beautiful harbor is exceptional and memorable. The Waterfront Partnership Clean and Safe Program works 363 days a year (excluding Christmas & Thanksgiving) to keep our Harbor clean and safe.

Clean Services

Our waterfront is a treasure we all share. Our clean teams are committed to making sure all of our parks, public spaces, and promenades are clean, welcoming, and attractive. Here are just some of the services they provided this past year:

  • 333,0111 Pounds of Litter Picked Up
  • 2,618 Pieces of Graffiti Removed
  • 626 Hours Spent Power Washing
  • 24,668 Garbage Cans Cleaned

Waterfront Partnership + Living Classrooms

Born out of the need to tackle the cleanliness and fulfill our commitment to partnering with others to provide workforce training, Waterfront Partnership and Living Classrooms joined forces to provide opportunities for men and women looking to get back on their feet through Living Classroom’s Second Chance Program (now called Project SERVE). Project SERVE is a job training program that works with incarcerated and ex—offenders to provide on-the-job training and marketable skills while they revitalize Baltimore neighborhoods.

WPB Clean Team members provided through Project SERVE participate in a six month on-the-job training program, helping members learn soft skills (communication, responsibility, teamwork, etc.) and hard skills (industrial cleaning, machine operation, etc.) that help prepare them for full time employment once the program is complete.

Since our partnership began in 2007, the program has worked with over 500 team members with over 50% of participants graduating on to full time employment!

Learn more about Living Classrooms Project SERVE:

Green Services

Our Waterfront is a source of frequent compliments. We ensure the grass is always lush and the flowers are in bloom. Every year we plant and care for new trees to provide shade during the summer months and we’re returing native Chesapeake Bay vegetation to the area. Here are just some of the services they provided this past year:

  • 27,952 Flowers Planted
  • 35 New Flowering Baskets
  • 3,410 Watering Hours
  • 655 Yards of Mulch

Safety Services

Our teams work to make sure everyone who visits the waterfront leaves with an impeccable impression of our wonderful city. Whether they are helping to snap a family photo or giving advice on the best lunch in town, our guides are there to make sure visitors and residents are happy, safe, and satisfied. Here are just some the services we offer to keep our Waterfront safe:

  • 34,282 Guests Assisted
  • 977 Segway Patrol Hours
  • 3,041 Safety Escorts
  • 75 First Aid Assists

Safety Team Schedule: Sunday – Thursday: 9:30 AM – 10:00 PM ● Friday – Saturday: 9:30 AM – 11:00 PM

Safety Escorts

Did you know you can request a safety escort to accompany you anywhere in our district? Just call 443-278-4701 to request any time during these hours:

Sunday – Thursday | 9:30am – 9:30pm
Friday – Saturday | 9:30am – 10:30pm
Please give our Escort Guide 15 minutes to respond to your location.